Please login with your personal username and NOT your group name e.g. “groupname77” instead of “groupname”

You are not logging in with the username you have been given. Please check your original details and you will find that the username you are now entering is missing the numbers at the end e.g. “groupname” rather than “groupname77”.

If you have forgotten your username, please contact the Helpdesk on +44 1342 335962 or email helpdesk@bankersalmanac.com.